Commercial Account Manager - Toronto, Ontario

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Date: Feb 25, 2024

Location: Toronto, ON, CA, M5H

Company: Milliken and Company

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at and on Facebook, Instagram, LinkedIn and Twitter.



Commercial Account Manager, Toronto, Ontario



At Milliken, our work begins behind the scenes often taking shape in a lab. The molecules and materials we create are transforming lives and experiences around the world. We're a global leader with over 155 years of expertise in research, design and manufacturing specializing in the textile, chemical, healthcare, and flooring industries.


Headquartered in Spartanburg, South Carolina, our eight thousand associates across 46 locations are a diverse global team of scientists, engineers, manufacturers, designers, thinkers, and problem solvers. People who come to work every day with curious minds and an unwavering commitment to delivering sustainable solutions for our customers and communities. Named to the World’s Most Ethical Companies list by Ethisphere Institute for 15 consecutive years, we rally behind a common purpose: to positively impact the world for generations.




Milliken Floor Covering is searching for a Commercial Account Manager in the GTA to manage all aspects of current contract sales and new account acquisitions in the territory. The ideal candidate should possess strong experience and knowledge of the contract sales process and preferably strong knowledge of the contract carpet industry. We are looking for someone with comprehensive knowledge of the local A&D industry - capable of specifying and selling through this segment, and experience in seeking and developing annuity business with end users. This person should have evidence of strategic relationships with key decision makers in the territory and the ability to see the “big picture” by assessing, prioritizing, navigating and quickly adapting to complex situations in key projects. This person must work well in a team environment, with strong listening and communication skills. Must have the ability to identify customer needs and encourage customers to specify and purchase Milliken flooring products. In order to strengthen key relationships and secure specifications on must win projects, this person will need to be able to work flexible hours.




  • The successful candidate will meet and exceed all team revenue and growth goals assigned.
  • Develop, plan, and execute sales and marketing strategies within assigned A&D and End User accounts.
  • Develop and maintain a detailed sales strategy for each target aimed at retention/penetration to gain targeted market share.
  • Establish, develop, strengthen and maintain relationships at all levels of assigned A&D accounts.
  • Promote the Company brand in the marketplace.
  • Support commercial dealer channel strategies and relationships to fully maximize contracting opportunities and market coverage.
  • Manage all aspects of day-to-day account management.
  • Identify winnable projects. Fill and maintain a workable pipeline using Salesforce.
  • Highly involved in industry trade organizations. IIDA/ARIDO/IFMA etc.



  • Qualification B.S./B.A.
  • 3+ years direct sales experience or A&D background.
  • Ability to travel up to 20%.
  • Located in the Greater Toronto Area (GTA)
  • Well-developed communication and execution management skills.
  • Must be a self-starter, experience with working from home office with limited supervision.
  • Must possess very strong personal presence and interpersonal skills.
  • Must be comfortable interacting with a wide variety of customers - from technical to non-technical.
  • Strong understanding of the design process.
  • Ability to lift and move flooring materials up to 40lbs in weight.
  • Must work well in a team environment.


Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.

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