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Technical Account Manager, KeyPlast Colorants

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Date: Jun 3, 2021

Location: Spartanburg, SC, US

Company: Milliken and Company

Headquartered in Spartanburg, South Carolina, Milliken & Company is a global, innovative, industrial diversified manufacturing company that has been exploring, discovering, and creating ways to enhance people’s lives since 1865. With expertise across a breadth of disciplines including specialty chemical, floor covering, and performance materials, the company works around the world every day to add true value to people’s lives, improve health and safety, and help make our world more sustainable. Milliken has long led the way for "knowledge-based" investment, employing over 100 PhDs, and has accumulated over 2,200 U.S. patents – and more than 5,000 patents worldwide. Milliken is widely acknowledged as an international leader in research technology, innovation, and customer service. With over 35 manufacturing facilities located in the U.S., U.K., Belgium, France, China, India, Mexico, and Australia, and other sales and service operations throughout the Americas, Europe and Asia, Milliken's more than 7,000 associates work to deliver innovations that do good for the world, create new experiences, and build for the future.

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POSITION TITLE

Technical Account Manager, KeyPlast Colorants

 

POSITION OVERVIEW

Milliken’s Plastic Additives business is a major growth platform within our Chemicals Division.  We are a global market leader in the supply of Colorants and additives for a wide range of polymers and markets.  We service a wide range of markets including food packaging, automotive, appliance, housewares, medical and consumer packaging.  Our Technical Sales & Account Managers are responsible for driving the growth of our colorants and additives portfolio throughout a wide range of clients mostly in the NA Northeast territory, but not limited to. This position reports to the Sales Manager and the key responsibilities supporting this critical business development function include but are not limited to the following:

 

JOB RESPONSIBILITIES

  • Screen and qualify incoming customer inquiries regarding Milliken technologies
  • Handle inquiries and foster contact with target customers and market segments
  • Responsible for maintaining relationships with key accounts at all levels (R&D, Technical Support, Marketing, Senior Management, and Purchasing).
  • Drive and manage joint projects with our customers from development stages up to commercialization (your industry and product line knowledge combined with your close interaction with our technical experts, allows you to qualify our customers’ needs and participate in offering solutions).
  • Monitor competitive activity within accounts and disseminate information to relevant parties
  • Introduce new technologies, define and qualify growth-based projects moving them to commercial status
  • Identify marketing trends/shifts that may open opportunities for product design and growth
  • Aggressively prospect in new market segments to help determine our value proposition and drive growth
  • Must be able to prioritize activities and manage territory for maximum growth
  • Build strong networks and affiliations within key market segments
  • Drive the adoption of key technologies and growth platforms through a consultative sales process
  • Learn and communicate the features/benefits of new technologies to drive commercial success – value differentiation
  • Provide market-based feedback regarding new product opportunities to the development team
  • Manage existing and prospective business, may lead sales efforts in a market segment
  • Growth and profit goals are set, measured, and rewarded annually
  • Maintain thorough tracking of projects through CRM system

 

QUALIFICATIONS

  • Technical degree in Chemistry, Chemical Engineering, or related field
  • 3+ years of relevant industry experience and sales experience
  • Technical background and/or polymer industry experience
  • Experience working in manufacturing or working closely with manufacturing
  • Experience in one or more of the following:
    • Additive and color concentrate
    • Plastic dye and pigment chemistry
    • Plastic color matching
    • Plastics rheology
    • Plastics additives and interactions
    • Physical property testing
  • Desire to work in a consultative, technical sales role
  • Strong organizational, interpersonal and communication skills
  • Experience using customer relationship management (CRM) software is preferred

 

The successful candidate will have strengths in the following:

  • High energy, self-starter with a strong drive to meet revenue targets
  • Strong presentation and communication skills
  • Demonstrated ability to build relationships
  • Entrepreneurial spirit
  • High degree of autonomy
  • Ability to make technical insights and suggestions
  • Problem solving and critical thinking skills

Milliken & Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.