Apparel Textile Technical Service Specialist

POSITION TITLE  

Apparel Textile Technical Service Specialist

POSITION OVERVIEW 

The Apparel Textile Technical Service Specialist provides technical expertise and support for apparel fabrics and textile products throughout development, production, and post-sale use. This role serves as a key link between customers, sales, product development, and manufacturing, ensuring textile performance, quality standards, and customer requirements are met. The position focuses on troubleshooting, testing, continuous improvement, and technical guidance related to fabrics, finishes, and garment performance.   

JOB RESPONSIBILITIES 

• Provide technical support to internal teams and external customers regarding apparel textile performance, specifications, and applications 

• Assist with fabric development, including material selection, construction recommendations, and performance optimization 

• Conduct and interpret textile testing (e.g., durability, colorfastness, shrinkage, hand feel, moisture management, flame resistance, or other performance attributes as applicable) 

• Troubleshoot fabric or garment issues during development/launch and issue corrective actions 

• Support product launches by ensuring alignment across the business, manufacturing and development  

• Act as liaison between customers on small projects/modifications/upgrades to existing products 

• Provide samples to customers for modifications/upgrades  

• Collaborate with Sales, Product Development, Quality, and Manufacturing to align technical solutions with customer needs 

• Participate in customer meetings, trials, wear tests, and on-site evaluations as needed 

• Ability to gain deep knowledge of customer requirements and ability to see projects through to the finish line  

QUALIFICATIONS - REQUIRED 

• Bachelor’s degree in Textile Engineering, Textile Science, Apparel Engineering, Materials Science, or a related field 

• Minimum 5 years of experience in apparel textiles, fabric development, quality, or technical service  

• Textile Manufacturing experience  

• Strong interpersonal and communication skills across internal and external stakeholders 

• Ability to analyze data, identify root causes, and communicate technical findings clearly 

• Willingness to travel occasionally to customer or manufacturing sites 

QUALIFICATIONS - PREFERRED

• Experience supporting performance apparel, uniforms, or protective/workwear textiles 

• Knowledge of regulatory or performance standards specific to apparel markets (e.g., FR, high-visibility, durability, comfort) 

• Hands-on lab or manufacturing experience 

• Ability to manage multiple projects and priorities simultaneously 

• Strong fabric formation knowledge  

• Dyeing and finishing experience 

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