AU Customer Service Assoc

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Date: Mar 21, 2023

Location: NSW, AU, 2152

Company: Milliken and Company

  • Close to home location with onsite parking - Northmead
  • Challenging and interesting role
  • Working within a fun and supportive team


The Customer Service Representative is responsible for providing exceptional service to our clients, for all aspects of service and customer care.  


  • Developing and maintaining active working relationships with customers (internal and external), especially key accounts
  • Collaborating with other teams to provide the best customer service experience
  • Entering and managing all types of sales orders through to completion, including (but not limited to) order entry, quotations, follow-up on purchase orders, confirmation of shipment dates, assisting in tracking and expediting orders through production and shipping, delivery enquiries and tracking of shipments and processing of payments.
  • Ability to work autonomously and make informed decisions within the scope of the role 
  • Commitment to continuous improvement and service excellence 

The Successful Applicant Will Have:

  • Strong problem-solving and project-management skills
  • Strong SAP, Sales & Distribution Experience
  • Excellent communication and interpersonal skills
  • Commitment to a high level of accuracy and detail
  • Foster a positive work environment that promotes open communication and teamwork
  • Ability to plan and work efficiently and effectively 
  • Experience with domestic and international freight advantageous


At Milliken, We Value

  • Integrity     
  • Excellence     
  • Innovation     
  • Sustainability   
  • People