UK Shipping Administrator

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and  LinkedIn.

We are looking for a Shipping Coordinator to join our team at the Beech Hill Plant and play a vital role in ensuring products are delivered to our customers accurately, on time, and in full.

This is an excellent opportunity to work within a fast-paced manufacturing environment where you will collaborate with multiple departments and make a direct impact on customer satisfaction and operational performance.

About the Role

As a Shipping Coordinator, you will be responsible for coordinating and administering shipments to both internal and external customers. You will work closely with Customer Service, Planning, Warehouse, Manufacturing, and external logistics partners to ensure all shipments meet customer requirements, company standards, and regulatory obligations.

You will be a key part of maintaining excellent service levels, ensuring accurate SAP transactions, monitoring shipping performance, and proactively resolving potential delivery issues.

Key Responsibilities

• Coordinate customer and intercompany shipments to ensure orders are delivered On Time In Full (OTIF)
• Ensure all shipping documentation and transactions are completed accurately and on time
• Process and monitor shipping activities within SAP and associated systems
• Audit orders prior to dispatch to ensure accuracy and compliance with customer requirements
• Liaise with Planning, Customer Service, Warehouse, and Manufacturing teams to address potential delays
• Communicate proactively with internal stakeholders and external logistics providers
• Investigate and resolve shipping discrepancies, inventory issues, and customer complaints
• Support cycle counts, stocktakes, and inventory accuracy initiatives
• Monitor daily shipping performance and report outstanding shipments
• Drive continuous improvement and identify opportunities to increase efficiency across shipping processes
• Ensure compliance with company policies, health and safety standards, and trade compliance regulations

What We're Looking For

Essential Skills & Experience

• Experience using SAP or similar ERP and Warehouse Management Systems
• Strong understanding of logistics, shipping, and warehouse management processes
• Excellent organisational and prioritisation skills
• Ability to work effectively in a fast-paced, dynamic environment
• Strong customer service focus
• Excellent communication and interpersonal skills
• Ability to manage competing priorities and solve problems proactively
• Understanding of European and international trade compliance requirements
• Team player who is willing to support colleagues and work collaboratively across departments
• Continuous improvement mindset with the confidence to suggest and implement process enhancements

Why Join Us?

• Be part of a collaborative and supportive Supply Chain team
• Work in a varied role with exposure to multiple business functions
• Opportunity to contribute to continuous improvement initiatives
• Develop your expertise in shipping, logistics, inventory management, and international trade compliance
• Play a key role in delivering outstanding service to customers across the business

Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.

To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact TalentAcquisition@milliken.com.