Strategic Account Manager - OVIK Health

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram, LinkedIn and Twitter.

POSITION TITLE:

Strategic Account Manager – OVIK Health

POSITION REPORTS TO: Director Clinical Sales & Strategic Relationships

LOCATION/REGION: Upper Midwest, USA

COMPANY OVERVIEW

At OVIK Health, we develop advanced wound, skin, compression, cohesive, tapes, and burn care products with the mission to “Improve Patient Lives”. We create technically advanced products designed for consistency, dependability, and ease-of-use, while maintaining the highest ethical standards. We help drive positive outcomes by providing our customers with superior quality products, dedicated support and ongoing education.

OVIK Health, a division of Milliken & Company, our work begins behind the scenes often taking shape in a lab. The molecules and materials we create are transforming lives and experiences around the world. Our associates work to create entirely new customer experiences, build for the future, and create products that do good for the world. We’ve been a global leader for over 159 years in researching, designing, and manufacturing specialized textile, chemical, healthcare, and flooring products. Named as one of the World’s Most Ethical Companies list by Ethisphere Institute for 15 consecutive years, we rally behind a common purpose: striving to positively impact the world for generations.

POSITION OVERVIEW

We are seeking a motivated sales professional with a minimum of 2-3 years hospital, wound care or DME sales experience to join our team. The Strategic Account Manager will be managing current and new business within outpatient wound care centers, inpatient wound care, burn and DME.  This role entails strategic account selection, product strategy & demonstrations and providing customer service and clinical education to produce revenue growth. Customer visits, virtual presentations and building relationships are essential in this role. This position requires significant travel (60-70%) including occasional weekly overnight travel. This position should be based near a major city & airport and is a multi-state territory.

JOB RESPONSIBILITIES

• Accountable for revenue growth numbers assigned to the territory
• Identify, foster, and develop KOL’s with assigned territory
• Foster, maintain and grow relationships with existing and new customers to position our product portfolio for growth as well as new product introductions
• Provide market intel to the management team regarding sales performance, competitive activities, and key customer/market developments
• Timely submission of essential business reports as noted by manager, including updating our CRM and actively engaging and communicating across team and the organization
• Participate in trainings, educational workshops, and challenging opportunities for enhancing business and career growth
• Develop and execute on targeted call plan with manager and record activities in CRM

• Support senior sales team on strategies and lead generating efforts
• Attend regional and national medical conferences
• Organize and conduct in-services with customers, utilizing clinical support team as necessary
• Collaborate with teammates by providing updates on the market, feedback and sharing of best practices.

QUALIFICATIONS – REQUIRED

• Undergraduate degree
• 2-3 years sales experience in the healthcare or medical device market – experience with an AWC supplier or DME is preferred
• Experience with hospitals, wound care centers and product in-servicing – preferred experience in IDN management
• Territory & Pipeline (CRM) Management skills needed
• High level of planning, organizational, critical thinking and problem solving needed
• Ability to effectively establish and manage customer relationships – preferred experience with building clinical relationships (KOL development)

• Strong written and oral communication skills
• Ability to present virtually to customers and be productive in these activities
• Seeing customers weekly in-person is needed so experience in the ability to manage travel logistics as well as have productive customer interactions  

PAY TRANSPARENCY

The base salary range for this position is $80,000-$90,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions as part of total compensation.

BENEFITS

We provide eligible employees with a comprehensive set of benefits, many of which are listed here:

Health Benefits, Group Life & Disability, Voluntary Insurance, Retirement Benefits, Vacation, Holidays, and more.

#LI-AP1

Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.