Commercial Account Manager - Chicago

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Date: Feb 28, 2023

Location: Chicago, IL, US, 60007

Company: Milliken and Company

Headquartered in Spartanburg, South Carolina, Milliken & Company is a global, innovative, industrial diversified manufacturing company that has been exploring, discovering, and creating ways to enhance people’s lives since 1865. With expertise across a breadth of disciplines including specialty chemical, floor covering, and performance materials, the company works around the world every day to add true value to people’s lives, improve health and safety, and help make our world more sustainable. Milliken has long led the way for "knowledge-based" investment, employing over 100 PhDs, and has accumulated over 2,200 U.S. patents – and more than 5,000 patents worldwide. Milliken is widely acknowledged as an international leader in research technology, innovation, and customer service. With over 35 manufacturing facilities located in the U.S., U.K., Belgium, France, China, India, Mexico, and Australia, and other sales and service operations throughout the Americas, Europe and Asia, Milliken's more than 7,000 associates work to deliver innovations that do good for the world, create new experiences, and build for the future.



Commercial Account Manager – Chicago, IL.



Looking for an opportunity to continue your career with a leading global floor covering manufacturer who has been recognized as a World’s Most Ethical Company by Ethisphere for 15 consecutive years? An opportunity for growth in key areas: income, career growth, and personal development? A position that thrives with an entrepreneurial mindset while also working as a team to increase market share? One that allows you to be customer focused and facing where you are an integral part in transforming their location with a product that is a leader in the design, functionality, and sustainability spaces?


If so, come join Milliken as a Commercial Account Manager in our Floor Covering division where you will perform current account management while also driving new business in the Chicago, IL territory. 



  • The successful candidate will meet and exceed all revenue and growth goals assigned
  • Develops, plans, and executes sales and marketing strategies within assigned A&D accounts and End User accounts.
  • Develops and maintains a detailed sales strategy for each target aimed at retention/penetration to gain targeted market share.
  • Establishes, develops, strengthens, and maintains relationships at all levels of assigned A&D accounts.
  • Promotes the Company brand in the marketplace.
  • Support commercial dealer channel strategies and relationships to fully maximize contracting opportunities and market coverage.
  • Manage all aspects of day-to-day account management.
  • Identify winnable projects. Fill and maintain a workable pipeline
  • Highly involved in industry trade organizations. IIDA/IFMA, etc



  • B.S./B.A. required
  • 3+ years direct sales experience or A&D background required
  • Comprehensive knowledge of the local A&D industry (capable of specifying and selling through this segment) and ability to develop annuity business with end users
  • Well-developed communication and execution management skills to develop and maintain strategic relationships with key decision makers
  • Must be a self-starter, experience with working from home office with limited supervision
  • Ability to work in a team environment with structured individual goals as well as overall team goals
  • Must possess very strong personal presence and interpersonal skills.
  • Must be comfortable interacting with a wide variety of customers - from technical to non-technical
  • Strong understanding of the design process
  • Ability to lift and move flooring materials up to 40lbs in weight



Milliken & Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.