Floor Covering Account Manager, GA : Hospitality

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Date: Sep 13, 2022

Location: Atlanta, GA, US, 30301

Company: Milliken and Company

Headquartered in Spartanburg, South Carolina, Milliken & Company is a global, innovative, industrial diversified manufacturing company that has been exploring, discovering, and creating ways to enhance people’s lives since 1865. With expertise across a breadth of disciplines including specialty chemical, floor covering, and performance materials, the company works around the world every day to add true value to people’s lives, improve health and safety, and help make our world more sustainable. Milliken has long led the way for "knowledge-based" investment, employing over 100 PhDs, and has accumulated over 2,200 U.S. patents – and more than 5,000 patents worldwide. Milliken is widely acknowledged as an international leader in research technology, innovation, and customer service. With over 35 manufacturing facilities located in the U.S., U.K., Belgium, France, China, India, Mexico, and Australia, and other sales and service operations throughout the Americas, Europe and Asia, Milliken's more than 7,000 associates work to deliver innovations that do good for the world, create new experiences, and build for the future.



Manage all aspects of current Hospitality Carpet Sales and new account acquisitions in the territory. Candidate should possess strong experience and knowledge of the hospitality sales process and preferably strong knowledge of the custom sales process. Comprehensive knowledge of the local A&D industry and end user markets (hotels, restaurants, senior living, theaters, gaming, and assembly). Evidence of strategic relationships with key decision makers in the territory.  Ability to see the “big picture” by assessing, prioritizing, navigating and quickly adapting to complex situations in key projects. Strong listening and communication skills used to identify customer needs and encourage customers to specify and purchase Milliken Carpet. Willingness to work flexible hours in order to strengthen key relationships and secure specifications on must win projects. The territory includes parts of the Greater Atlanta area, Georgia, and the Florida Panhandle.


  • The successful candidate will meet and exceed all revenue and growth goals assigned.
  • Develops, plans, and executes sales and marketing strategies within assigned A&D accounts and End User accounts.
  • Develops and maintains a detailed sales strategy for each target aimed at retention/penetration to gain targeted market share.
  • Establishes, develops, strengthens and maintains relationships at all levels with customers.
  • Promotes the Company brand in the marketplace.
  • Support commercial dealer channel strategies and relationships to fully maximize contracting opportunities and market coverage.
  • Manage all aspects of day-to-day account management.
  • Generate product specifications and sales.
  • Identify winnable projects. Fill and maintain a workable pipeline using Salesforce.com CRM tool.
  • Highly involved in industry trade organizations.



  • B.S./B.A. required
  • 3+ years direct sales experience or A&D background required (experience within Hospitality Industry preferred).
  • Prior experience with sales with customized products.
  • Well-developed communication and execution management skills.
  • Strong project management skills. Knowledge and experience with CRM tools such as Salesforce.com
  • Must be a self-starter, experience with working from home office with limited supervision.
  • Must possess very strong personal presence and interpersonal skills.
  • Must be comfortable interacting with a wide variety of customers - from technical to non-technical.
  • Strong understanding of the custom design process.



Milliken & Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.