Clinical Specialist: Wound Care

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram, LinkedIn and Twitter.

Clinical Specialist – Milliken Healthcare Division

Description

The Wound Care Clinical Specialist will provide clinical support, education & strategic direction for the Milliken Healthcare Division.  The CS will work with current and potential new customers providing clinical education, product promotion and account support in collaboration with a Milliken Healthcare sales representative.  In addition, the CS provides valuable training and education to the internal sales team as well as collaborating in the development of strategy and success of the region.  This position includes weekly travel in support of customers, training sessions and trade shows.

Responsibilities:

• Promotion of Milliken Healthcare Division’s range of products.
• Support external customers clinically by providing product or clinical education.
• Support the internal sales team by providing product training and clinical guidance and education.   
• Assist the Sales Director in the development and implementation of the strategic direction of the commercial team.
• Support/lead in the development of strategy and presentation of MHC’s value proposition to identified key targets to include key IDNs, national accounts, GPOs, and distributors.
• Developing key clinical relationships with identified key opinion leaders.
• Build relationships with key clinicians to ensure that their current practices with MHD products are according to instructions and accepted general practices
• Assist with investigations related to customer feedback regarding the use of MHD products
• Report territory specific information relative to competitors and distributors in market
• Deliver accurate information on lost business from a clinical perspective
• Collaborate with the marketing team in the development of a regional marketing plan to include product and clinical training
• Identify new product and commercial opportunities to grow the business
• Attend trade shows/conferences as necessary
• Set up and coordinate clinical trials on MHD products in conjunction with the product line manager.

Qualifications (minimum):

• Registered Wound Care Nurse with min 5 years clinical experience at senior level
• Bachelor’s Degree or equivalent work experience
• Thorough understanding of wound healing principles and practices including the management of VLUs, DFUs, edema, lymphedema, and other wounds.
• Commercial experience as a clinical specialist, advisor, or sales support role
• Experience with product value analysis team process and hospital IDN initiatives
• Ability to develop training and educational materials and deliver training according to practitioner’s experience
• Experience in undertaking clinical research, medical writing, and publication.
• Use of a CRM is a plus

Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.